Supsters - Stand Up Paddle Boards

Conditions of Use

Terms and conditions 
The P+S Boardsport GmbH Vienna in 1050 Margaret belt 126 takes your order on the basis of the following terms and conditions (T & out).

1st Offer / Contract 
Scope of prices is the European Union (EU) except Germany. In prices for customers is the legal VAT of 20% included and 19% for German customers. The prices of our offer are subject to change. With the appearance of new price lists or catalogs all previous prices are invalid. The purchase agreement for the item you selected or will be closed if we accept your order through the notification of the delivery or the delivery of the goods.

The minimum order is € 30, - per order. For orders below this value we charge a reduced amount of € 5, --.

2nd Exchanges or Returns 
You can submit articles that do not meet your expectations, send back within 15 days of receipt of the goods unless you return the goods to us unused and in perfect condition in the original packaging and original invoice with the free house. You only pay the postage or shipping fees for Warenretoure shipping. In case of legitimate complaints postage or freight expenses are paid (see also Section 4). That's not to exchange or return for custom is to customers. If the goods upon return of the signs of wear or damage, we reserve the right to claim for compensation.

3rd Complaints and ensure 
For obvious defects, we provide a warranty if you within 10 days of a written complaint is received after you have received the goods. Please return, we reserve the right to liberate not to accept non-free return shipment. In case of legitimate complaints you are paid postage or freight costs with pacel service gls  incurred. We will only be responsible for defects that exist at the time of transfer of risk (delivery of goods to the customers) and which include the lack of guaranteed characteristics and quantity variances, and only in the following way: the client has the primary right to improve. We have the right to improve within three weeks from the written notice of the existence of a defect, to replace defective parts or the customer to refer to rescission (cancellation of the contract) or reduction (reduction of payment). Small variations of our models of shape and color, especially for deliveries and technical enhancements or modifications in terms of standard adaptation are not considered defects. We, our vicarious agents offer no compensation from pre-contractual, contractual or non-contractual (legal) liability. This also applies for example for any damage or defects in the delivery itself and for damages caused by malfunction and / or other damage at the customer or third party, caused by products supplied by us or by the timing and / or manner of delivery or warranty, directly or indirectly.

4th Transport damage 
All deliveries of P+S Boardsport GmbH are insured against loss or damage. Please check incoming goods immediately for completeness and damage. In case of missing packages or damage to the packaging, it is necessary to make a confirmation by the transport carrier on the shipping documents. Damage to the package contents please notify us within 12 hours. Later claims can transport carrier shall not be enforceable.

5th Shipping & Returns



Attention - Bulky items!! 
Our shipping costs include only goods 
to a maximum of 180cm.*

order value
€ 0 to € 30

order value
€ 30 to € 80

 order value
€ 80 to € 450

 order value
more than € 450

Shipping costs EUROPE ZONE 0€ 5,00

€ 0,00

€ 0,00

€ 0,00

Shipping costs EUROPE ZONE 1€ 10,00

€ 10,00

€ 0,00

€ 0,00

Shipping costs EUROPE ZONE 2€ 12,00

€ 12,00

€ 17,00

€ 20,00

Shipping costs EUROPE ZONE 3€ 15,00

€ 15,00

€ 22,00

€ 29,00

Shipping costs Switzerland ?+ Export customs clearance€ 28,00

€ 32,00

€ 34,00

€ 49,00

Shipping costs Norway + Export customs clearance€ 38,00€ 48,00€ 58,00€ 68,00
Shipping costs Greececlick hereclick hereclick hereclick here


Pickup: pickup of the goods after confirmation of availability in our office. 
Europe Zone 0: shipping Intra-Austria 
Europe Zone 1: Germany, Belgium, Netherlands, Luxembourg, Denmark, Czech Republic, Slovakia, Hungary, Slovenia and Poland 
Europe Zone 2: France, Britain, Italy 
Europe Zone 3: Ireland, Finland, Portugal, Spain (except islands), Sweden, Estonia, Latvia, Lithuania, Romania and Bulgaria

Greece shipping costs split to Postal codes Zones:

 < € 80,-<€ 450,-> € 450,-
Zone 1€ 15,-€ 22,-€ 30,-
Zone 2€ 20,-€ 25,-€ 33,-
Zone 3€ 25,-€ 29,-€ 36,-
Zone 4€ 50,-€ 55,-€ 75,-

6th Payment and reservation of title 
Payment for goods ordered can be done by you in the following way:

6.1. Pre-payment / prepayment 
You will have the opportunity to transfer the invoice amount in the order confirmation referred to hereafter referred account. 
First Austrian Savings Bank 
BLZ [Will be announced with the bill] Account [Will be announced with the bill]
BIC [Will be announced with the bill]
IBAN [Will be announced with the bill]

6.2. Payment with paypal: We charge 2% handling fee

6.3 Payment with Sofort Überweisung (electronic banking)

6.4 Payment with or Creditcard - Visa by Verified oder Mastercard Secure Code

For packages in Austria under 150cm a COD shipment is possible. There will be charged a surcharge of € 20,- per item. 

Retention of title: 
The goods until full payment our property. The Customer may resell the goods under retention of title only by prior agreement and consent allowed by us.

7th Rights 
We reserve the right to all of us supplied patterns, articles, brochure images, product shots before the Internet, drawings, sketches and other documents the ownership and copyright. Their execution and imitation by third parties requires our written permission, even if they are not specifically protected by law.

8th Privacy / Security System 
We store and process your data in accordance with the explicit and Privacy (DVR 0854816) is permitted. Our online store uses encryption technology and a secure server to protect the privacy of users. Note: The use, processing and transmitting customer data for marketing purposes can be withdrawn at any time by notice to P+S Boardsport GmbH Vienna in 1050 Margaret belt 126 or the consent to be revoked.

9th Other terms and conditions 
Should any of the terms and conditions be invalid, the other continues to apply, mutatis mutandis, and a corresponding agreement. Agreements that deviate writing. Terms and conditions of the customer, we hereby object. Jurisdiction and performance for both parties is for commercial customers in Vienna and private clients whose place of residence. Furthermore, Austrian law applies as agreed. The liability for any punctuation or typographical errors and deficiencies are excluded.

10th Liability for Links
We dissociate ourselves from all contents of all sites to which we link and we do not adopt these contents. This statement applies to all on this website links. In no event shall we be responsible for the content of websites that refer to us. We are not able to establish links or to check on us. We have also to be no effect on how the information offered here used by the user, transmitted or distributed changed. We can therefore for damages, lost benefits or any other direct or indirect consequences arising from the use of the information provided here can not be held liable.

11th Liability for content 

As a service provider we are responsible according to § 7 ??paragraph 1 of TMG for own contents on these pages under the general laws. According to § § 8 to 10 TMG we are not obliged as a service provider to monitor transmitted or stored foreign information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under the general laws remain unaffected. However, a relevant liability is only possible from the date of knowledge of a specific infringement. Upon notification of such violations, we will remove the content immediately.

12th Firm and legal company name
P+S Boardsport GmbH

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